Service Operations Management Research Paper Example | Topics and Well Written Essays - 1250 words

Service Operations Management - Research Paper Example Standard Chartered Bank in the United Arab Emirates serves both the Consumer and the Wholesale Banking customers. The Consumer Banking section provides deposit taking, personal loans, credit cards, mortgages, and wealth management services to various individuals and to small to medium-sized enterprises. The Wholesale Banking section provides the corporate and institutional customers with services ranging from lending, trade finance, custody, cash management, debt capital markets, foreign exchange and corporate finance (Standard Chartered). This noble bank in the United Arabs Emirates is well established in the growth markets where it aims at being the right business partner, mainly for its clients. Standard Charted Bank in the United Arab Emirates combines in-depth local knowledge together with global capability to offer the best financial services to its customers. The Bank is well trusted across its numerous branches and networks for its high standards of governance as well as its commitment in making a huge difference in the various communities where it operates. Standard Chartered Bank is the world's leader in the emerging markets' banks, and its headquarters are in London. However, the bank’s businesses are always overwhelmingly international (Standard Chartered). ... llowed by the Branch Cash Officers who are responsible for the back office of the branch operations followed by the bank tellers or cashiers who are responsible for the daily operations of depositing as well as withdrawing cash for the various clients in the bank. It is worth noting that these noble people always work in harmony in order to achieve the bank’s mission and vision statement whereby each employee is expected to fully know their various roles. Each employee of the bank has their individual targets, which they are supposed to attain in order to remain in employment, and this makes them to surpass their targets since there are bonuses and other incentives that are awarded by the bank if an employee surpasses their targets (Parker 03). There are various key Tactical and Strategic Challenges that are faced by the Operations Managers as they continue working on a daily basis. Such challenges include keeping a keen eye on the numerous transactions that the branch of the bank is undertaking. This is a paramount challenge since the bank deals with other people’s money, and any loss would result to diverse repercussions to the entire bank as well as ruining its reputation. A bank’s operations manager in Standard Chartered bank in UAE is not even supposed to deal with customers on a face-to-face basis since they will not be able to concentrate on their noble work effectively. They are also supposed to authorize various transactions, especially those that deal with a large amount of money. They have to know anti-money laundry laws, which the bank has to adhere to efficiently, govern the real source of the money since the bank. This is a key function of the bank’s operations manager and also a tactical and strategic challenge since any mistake can affect the

Capital Punishment Essay - I Stand Against :: Argumentative Persuasive Essays

Essays - I Stand Against Capital Punishment      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Capital punishment is what I consider, â€Å"the legal† punishment of a criminal.   Capital punishment has been used as a form of punishment for many years. At modern time, capital punishment is more controlled. Although, when capital punishment is mentioned it brings shivers down the back of most of society. Being it is a factor of death, capital punishment , should not be taken so lightly.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The term capital does not represent or signify any ideas in the negative aspect.   Capital is defined as first or foremost; first rate or excellent.   Punishment, on the other hand, is defined as the rough handling or penalization for a wrong doing.   Neither of these terms, when mentioned individually signify anything in the negative aspect.   Although when these two terms are combined   there is alot more meaning to them than just excellent or penalization.   These now strictly signify, death.      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Capital punishment has been a form of â€Å"disciplining† since 1750 B.C., when it was part of the code of Hammarabi.   The bible itself, also prescribes death as a penalty for any of thirty crimes committed. The crimes ranged from any between murder and fornication.   In the 18th century more than two hundred capital crimes were recognized, and as a result over one thousand people a year were faced with the sentence of death.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Now at modern time, the death penalty, has been rekindled. Although, it is not as barbaric as it was.   Now the law only allows itself the use certain types of â€Å"disciplining†. In the early 18th and 19th century the death penalty was inflicted in many ways.   Some ways were, crucifixion, boiling in oil, drawing and quartering, impalement, beheading, burning alive, crushing, tearing asunder, stoning and drowning.   In the late 19th century the types of punishments were limited and only a few of them remained permissible by law.   In the 19th century capital punishment was to only be inflicted by the following methods: hanging, electrocution, the gas chamber, firing squad and lethal injection.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   The opinions brought upon us stating that the death penalty is a very strong deterrent against crime holds allot of water.   It is a proven statistical fact that states that have reinstated and now enforce the death penalty show no difference in their crime and murder rate.   In some cases, states that do impose the death penalty have a higher crime rate than the states that do not impose this â€Å"disciplinary† action.      Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   â€Å"Whosoever shed man's blood, by man shall his blood be shed† (Genesis 9:6).   With this statement from Genesis, some people could almost

Finding Forrester and Outliers Essay

My views on the book were that it was inspiring and show the realistic views on life. The Outliers is set of stories that shows the errors in human nature, however, it also shows the paths of those who overcame the obstacles on the way to success. Outliers is a book that reveals how the most powerful people, those that have become idols when talking about success, had the greatest luck and opportunities already around them. When Bill Gates, owner and founder of Microsoft, was only in junior high he was already exposed to computers. Computers during Gate’s time were such a rare and limited resource that even most scientists couldn’t get a hold of one. I personally thought this was a book of good teachings. It shows that everything takes time and luck to become successful. Through his stories; 10,000 hour rule, Trouble with geniuses, two demography luck, and etc., shows a that you must put time and effort into your part and hope that fates grants you the luck. The realist ic side of Outliers is that as far as working hard can get you, success relies on a hidden aspect of luck which I like. Outliers gives off the message that you must work harder than anyone so your opportunities grow. Not to beat yourself up if something doesn’t go your way because some people are just born luckier than others. The movie Finding Forrester was a movie about a lost Bronx teenage finding his way with a help of an acclaimed author; William Forrester. Jamal lost in his own innate environment, found refuge in Forrester’s apartment. Forrester, who first was cold towards Jamal soon learned to care for Jamal like his own child. The Duo continued throughout the movie, building a father and son relationship. A relationship neither of them wanted but eventually could not live without. With the help of one another they were able to overcome one another’s problems. Forrester was once again able to go see the world he long hid from again. Forrester was given back his freedom and courage to enjoy life again, a problem he struggled with for over 40-50+ years. For Jamal, his gift was skills pasted down by Forrester, the skills he spent decades acquiring. Forrester had given Jamal everything he had back left on earth; his voucher at the writing contest, his apartment, his next book, and  his l egacy. Forrester had given Jamal everything he needed to excel and overcome any obstacles in his future. Whether you like the truth or not, never distort the truth. I believe that is what Malcolm Gladwell is trying to saying that in chapter 7. Distortion leads to miscommunication which leads to disaster. Chapter 7 talks about a discussion between pilots/co-pilots to radio towers. A real problem with pilots being to nonchalant over broadcast that it leads to fatal crashes. It shows that being nonchalant during serious matters is dangerous and potentially fatally acts. Outliers talks about how by â€Å"Sugar-coating† any type of information is dangerous because it leaves the listening party with a false sense of situation and confidence. Simple communication cannot be done correctly without both parties at a clear understanding on the topic. Otherwise you give a giant game of telephone, and as kindergarten has taught us; you only need two people to change the original message. Even if the outliers puts the â€Å"Sugar-coating’ in more of an extreme light it shows the very r eal side of how â€Å"Sugar-coating† can cause disaster.

Financial Analysis of The Hershey Company - 2270 Words

Liquidity ratios measure a company’s ability to meet its maturing short-term obligations. In other words, can a company quickly convert its assets to cash without a loss in value if necessary to meet its short-term obligations? Favorable liquidity ratios are critical to a company and its creditors within a business or industry that does not provide a steady and predictable cash flow. They are also a key predictor of a company’s ability to make timely payments to creditors and to continue to meet obligations to lenders when faced with an unforeseen event. Current Ratio Current Assets/Current Liabilities This ratio reflects the number of times short-term assets cover short-term liabilities and is a fairly accurate indication of a†¦show more content†¦This ratio relates the ability of a company to generate sales using its working capital to determine how efficiently working capital is being used. In general, a lower number is preferred because it indicates a company has a satisfactory level of working capital. However, an exceptionally low number may indicate inadequate sales levels are being generated. The sales to working capital ratio for Hershey Company is 10.34 reveals that the company s level of working capital is strong. The company may want to make an effort to generate additional sales using the available working capital. Activity ratios provide a useful gauge of a company s operations by determining, for example, the average number of days it takes to collect on customer accounts and the average number of days to pay vendors. A key point to keep in mind when evaluating these ratios is that seasonal fluctuations are not necessarily reflected in the numbers that are derived from these calculations based on an account balance on one single day. Accounts Receivable Turnover Sales / Trade Accounts Receivable This ratio measures the number of times receivables turn over in a year and reveals how successful a company is in collecting its outstanding receivables. A higher number is preferred because it indicates a shorter time between sales and cash collection. The accounts receivable turnover for Hershey Company is 14.40 suggests this ratio may be on target with company objectives.Show MoreRelatedIntroduction Of The Hershey Company Essay1099 Words   |  5 Pagesto Business The Hershey Company Introduction The Hershey Company produces the best chocolate according to a survey taken among my coworkers. This company is well known for their Hershey s Kisses, Kit-Kat, Whopper s, Reese s Peanut Butter Cups and much more! Personally Kit-Kat is my favorite. Hershey s is one chocolate that I can eat and it changes my whole mood. 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